• Effectively and professionally manage a Technical Support staff of 2-5 employees.
• Proactively ensures all Technical Support duties are being performed.
• Proactively finds areas of improvement to enhance the Technical Support experience.
• Proactively monitors all orders through Technical Support and drives them from inception
  to completion.
• Ability to work independently and utilize time constructively.
• This person must be resilient and be flexible with daily responsibilities.
• Must have strong customer facing communication skills.
• Continuous employee development and coaching. Team motivation is key.
• Ensuring Tech Support is sufficiently manned at all operational times. This includes phone
  calls, emails, and lobby calls.
• Ensuring accountability of Tech Support product samples/inventory and keeping the Tech
  Support area presentable and clean.
• Coordinates department activities and train existing and newly hired Technical Support
• Representatives (i.e. product training, ERP Training, Call Center training and e-mail based
  training) Coordinate training with key personnel to provide a thorough understanding of
  corporate culture.

Education

• Four-year college degree preferred.
• 5 years’ work experience.

Salary Range

$88,000 – $95,000 DOE

Essential Duties and Responsibilities

• Communicate with customers by telephone, in person, e-mail, fax, or regular mail correspondence to obtain sales orders, order inquiries, changes and modifications, respond to product questions and other related tasks as they arise for pre and post sales and orders.
• Handle a set territory and manage the accounts in their entirety including but not limited to: orders, e-mails and all other communication.
• Emphasizes salable features, quote prices and credit terms, prepare proposals and provide information regarding terms of sales and delivery for orders obtained by customers to confirm product/services information.
• Builds and maintains long-term relationships with customers through the use of database (Epicor), phone calls, e-mails and events to help secure additional business. Establish and develop excellent business relationships with fellow employees to create a team environment.
• Monitors the specific territory e-mails and communications ensuring all customers are receiving prompt and accurate responses to their inquiries.
• Maintain current account activities, update customer information for reporting purposes and to help manage the sales process by entering information into SureFire’s computer database (Epicor) and MS Office (Word, Excel, and Outlook).
• Maintain close communication with the International Regional Sales Managers for specified territory advising of potential sales opportunities/international tenders, product status updates and escalated customer issues.
• Transfer customer calls to appropriate staff by identifying customer concerns to provide quality customer service.
• Communicates with internal Shipping Dept. and contracted freight companies (i.e., research, tracks, and resolves issues related to shipment) by telephone, e-mail, or fax to verify shipment dates.
• Prepares all export and license paperwork for international shipments.
• Understand and maintain knowledge on regulated product and ITAR requirements.
• Actively make outbound calls to customers to upsell and bring in new orders. Will be held accountable for specific outbound call volumes and sales.
• Handle accounts that have EDI and special requirements.
• Provide backup support for other Representatives by cross training in all facets of the department to alleviate hardship.
• Included in the Consumer Call Center Queue and responsible for handling phone calls on a daily basis.
• Included in receptionist coverage rotation. Manage the front reception area on designated days. Handle
• Included in Lobby call rotations to assist consumers that walk in to purchase.
• Other duties, as assigned by supervision or management.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education
  • Four year college degree preferred.
  • 1-5 years’ work experience.
  • Experience preferred dealing with international customers, licenses and export regulations.
• Computer Skills
  • Must be proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
  • Knowledge of Epicor Vantage or Epicor 9 is a plus.

Salary Range

$20-$28/hour, DOE

Essential Duties and Responsibilities

• Write or Edit DCC CMM programs utilizing PC-Dmis CAD++ utilizing CAD data.
• Determine program requirements based on design and engineering requirements.
• Develop software tools including databases and related tools, work holding fixtures.
• Provide direction to machine operators.
• Program, operate, and maintain CMM machine validating accuracy and requirements.
• Set up and create QC Inspections files as required.
• Perform First Article, In process, and Last Piece inspections as needed.
• Knowledge of weapons assemble and Inspections as needed/
• Maintain good attendance and punctuality.
• Maintain a positive and respectful attitude; cooperate with co-workers, management, internal and external customers, as applicable. Report any incidents of harassment to your Supervisor, Manager or Human Resources Manager.
• Work safely at all times and report any unsafe conditions or injuries to your Supervisor or Manager immediately.
• Other duties, as assigned by supervision or management.

Competencies 

To perform the job successfully, an individual should demonstrate the following competencies: 

• Analytical – Synthesizes complex or diverse information, Designs workflows and procedures.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Remains open to others’ ideas and tries new things.
• Written Communication / Oral Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information; Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback.
• Visionary Leadership – Inspires respect and trust.
• Leadership – Exhibits confidence in self and others; Accepts feedback from others.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Takes calculated risks to accomplish goals.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Asks for and offers help when needed.
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have 5-10 years of experience with Coordinate-measuring and Vision machines.
• Must have experience with Print reading.
• Manufacturing environment experience.
• Must be able to use standard inspection equipment, i.e., calipers, Micrometers, etc.
• Should be familiar with Weapons Assembly/Disassembly.

Education  

• Bachelor’s Degree and/or up to 4 years relevant work experience.

Communication Skills

• Ability to communicate simple facts with courtesy and clarity.

Mathematical Skills

• Ability to perform calculations utilizing arithmetic such as addition, subtraction, multiplication, and division normally attained through  elementary school education.
• Ability to perform calculations utilizing algebra and fractions.
• Ability to utilize geometry to solve (i.e., engineering) problems.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Must be proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
• Must be proficient in PC-DMIS, etc.
• Knowledge of MiniTab software is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Additional physical demands:

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet.

In this position you will be exposed to following Environment conditions:

• Work near moving mechanical part
• Outdoor weather conditions

Essential Duties and Responsibilities

• Communicates with customers by telephone, in person, e-mail, fax, or regular mail correspondence to obtain sales orders, orders for installation, activate discontinuance, or change in service.
• Communicates with contracted freight companies (i.e. research, tracks, and resolves issues related to shipment) by telephone, e-mail, or fax to verify shipment dates.
• Provide backup support for other Representatives by cross training in all facet of the department to alleviate hardship.
• Transfer customer calls to appropriate staff by identifying customer concerns to provide quality customer service.
• Maintain current account activities and literature up to date for information and reporting purposes and to help manage the sales process by entering information into computer database (Vantage and MS Office (Word, Excel, and Outlook).
• Emphasizes salable features, quote prices and credit terms, prepare proposals and provide information regarding terms of sales and delivery for orders obtained by customers to confirm product/services information.
• Builds and maintains long-term relationships with customers through the use of database (Vantage), phone calls, e-mail and events to help secure additional business.
• Attend to customer needs by identifying, researching and resolving customer concerns such as warranty repair/replacement, ordering replacement, order status, order tracking, production information, pricing, billing or service rendered, referring complaints of service failures to designated departments for investigation to re-enforce the relationship and build customer loyalty.
• Effectively and efficiently present and discuss the products and services of SureFire by soliciting only those desired products/services provided by SureFire to current and prospective customers to convey an image of quality, integrity and understanding to customer needs.
• Work directly with Sales personnel via in person or e-mail to gather sales information pertaining to existing customers/clients.
• Work directly with Production via in person or telephone to convey information about special product orders to ensure that Customer needs can be met.
• Work directly with Credit Departments by contacting them via telephone or e-mail to follow up on customer credit issues.
• Maintain good attendance and punctuality.
• Maintain a positive and respectful attitude; cooperate with co-workers, management, internal and external customers, as applicable. Report any incidents of harassment to your Supervisor, Manager or Human Resources Manager.
• Work safely at all times and report any unsafe conditions or injuries to your Supervisor or Manager immediately.
• Other duties, as assigned by supervision or management.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Remains open to others’ ideas and tries new things.
• Written Communication / Oral Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information; Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Asks for and offers help when needed.
• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or GED, and a minimum of one year work experience.

Communication Skills

• Ability to communicate simple facts with courtesy and clarity.

Mathematical Skills

• Ability to perform calculations utilizing arithmetic such as addition, subtraction, multiplication and division normally attained through elementary school education.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. § Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Must be proficient in MS Office (Excel, Word, PowerPoint, and Outlook). § Knowledge of Vantage is a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Additional physical demands:

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet.

Essential Duties and Responsibilities

• Develop and implement PR strategy that increases overall positive outlook, brand awareness and sales of SureFire.
• Maintain and develop media relations to facilitate brand and product coverage via print, digital and broadcast mediums.
• Write, distribute and follow-up all press releases and outgoing company communications for the media while maintaining a consistent brand message.
• Monitor, post, and analyze all SureFire social media channels to build an engaged community of followers and enhance brand interaction. This includes responding to queries and comments in a timely manner.
• Maintain and develop relationships with key influencers such as firearms instructors to ensure SureFire brand exposure in the proper market segments.
• Coordinate media events to support the marketing plan. This includes cradle to grave event planning, managing the list of attendees, and establishing goals as a measure of success. .
• Lead VIP tours of the SureFire corporate headquarters and tell the SureFire story, conduct product demos as needed or required.
• Maintain comprehensive product and company knowledge including but not limited to the entire line of SureFire products and related accessories.
• Represent the brand at tradeshows and events SureFire attends by meeting with media to establish rapport in order to maximize exposure of the SureFire at each event.
• Manage product sponsorship for charity, public service, professional sponsorships, and industry events, while searching for new opportunities.
• Maintain good attendance and punctuality.
• Maintain a positive and respectful attitude; cooperate with co-workers, management, internal and external customers, as applicable. Report any incidents of harassment to your Supervisor, Manager or Human Resources Manager.
• Work safely at all times and report any unsafe conditions or injuries to your Supervisor or Manager immediately.
• Other duties, as assigned by supervision or management.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Oral Communication – Must exhibit exceptional communication and social skills to effectively and professionally communicate and represent the brand. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates public speaking and presentation skills.

• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.

• Social Media – Have a strong knowledge of commonly used concepts, practices and procedures within the field, including latest social media trends.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

• Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.

• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback.

• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Asks for and offers help when needed.

• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.

• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.

• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.

• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Knowledge of firearms and/or military background highly desirable

Education

• Bachelor’s Degree in Communications, Marketing or Public Relations and/or up to 4 years relevant work experience.

Communication Skills

• Ability to communicate facts with courtesy and clarity.
• Ability to communicate complex concepts, proposals and plans.

Mathematical Skills

• Ability to perform calculations utilizing arithmetic such as addition, subtraction, multiplication and division normally attained through elementary school education.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Must be proficient in MS Office (Excel, Word, PowerPoint, and Outlook).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Additional physical demands:

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet.

Essential Duties and Responsibilities

• Performs routine semi-skilled work on a variety of machines including but not limited to; Bead Blast and Tumbler Debur, CNC, EDM, Laser Engraver, OD Grinder, Coating Machine.
• Starts and stops the machine, and watches for imperfect operation. Runs more than one machine at a time to avoid large quantities of bad parts to catch broken tooling.
• Speeds, feeds and tooling are ordinarily prescribed. In case of trouble, problems are called to the attention of a  Lead person or a supervisor to explain what happened and then train the individual to avoid problem form happening in the future.
• Maintains the machine tools coolant, and maintains coolant level and concentricity by looking at tools and oil and using the equipment to see it to run good parts to avoid costly repair due to negligence.
• Identify slight fluctuations and communicate to Team Lead any problems with materials or assembly procedures that may affect the production quality or production flow by visually or mechanically inspecting parts prior to or during assembly or production process.
• Cleans and maintains the machine tools and peripheral equipment, including filters, collets, chip conveyors, oil skimmers, and the shop floor itself by using the cleaning equipment to maintain and organize a safe working environment.
• Perform work to current standardized work and look for continuous improvement opportunities.
• Follow safe work practices at all times including the maintaining and disposal of hazardous materials.
• Maintain work area by the use of 5S Principles (Sort, Sweep, Straighten, Sanitize “Clean”, Sustain).
• If forklift certified, may handle and store the raw and scrap materials, using a forklift for safety and insurance purposes.
• Must be flexible to change in job functions and willing to be crosstrained.
• Support team members and problem solving small group activities.
• Maintain good attendance and punctuality.
• Maintain a positive and respectful attitude; cooperate with co-workers, management, internal and external customers, as applicable. Report any incidents of harassment to your Supervisor, Manager or Human Resources Manager.
• Work safely at all times and report any unsafe conditions or injuries to your Supervisor or Manager immediately.
• Other duties, as assigned by supervision or management.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
•  Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
•  Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and interpret blue prints to layout, assemble / fabricate a plus.
• Familiar with ISO 9001and Lean Manufacturing principles.
• Proven ability in producing high quality products.
• Experience with machinery (i.e Makino, Mazak, CHarmal, Mitsubihsi, etc) a plus.
• Proven mechanical ability.
• Comfortable working in a highly regulated environment.
• Firearms experience a plus.
• Must be willing to work overtime as required.

Education

•  High school diploma or GED, and a minimum of one to five years work experience.

Communication Skills 

• Ability to communicate simple facts with courtesy and clarity.

Mathematical Skills 

• Ability to perform calculations utilizing arithmetic such as addition, subtraction, multiplication and division normally attained through elementary school education.

Reasoning Ability

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to  25 pounds.

Additional physical demands:

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually loud .
• In this position you will be exposed to following Environment conditions:
• Work near moving mechanical part

Essential Duties and Responsibilities
 Operate , laser engraver, Honing Machines, OD/ID grinder, ability to program CNC machines is
preferred.
 Plans machining by studying work orders, blueprints, engineering plans, materials, and
specifications.
 Programs OD/ID grinders by entering instructions, offsets; calculating
requirements, including basic math, geometry, and trigonometry; proving part programs.
 Loads feed mechanism by lifting stock into position.
 Verifies settings by measuring positions.
 Maintains equipment by completing preventive maintenance requirements; following manufacturer’s
instructions; troubleshooting malfunctions.
 Maintain good attendance and punctuality.
 Maintain a positive and respectful attitude; cooperate with co-workers, management, internal and
external customers, as applicable. Report any incidents of harassment to your Supervisor,
Manager or Human Resources Manager.
 Work safely at all times and report any unsafe conditions or injuries to your Supervisor or Manager
immediately.
 Other duties, as assigned by supervision or management.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
 Problem Solving – Identifies and resolves problems in a timely manner; Gathers
and analyzes information skillfully; Develops alternative solutions; Works well in
group problem solving situations.
 Technical Skills – Assesses own strengths and weaknesses; Pursues training and
development opportunities; Strives to continuously build knowledge and skills;
Shares expertise with others.
 Written Communication / Oral Communication – Writes clearly and
informatively; Edits work for spelling and grammar; Presents numerical data
effectively; Able to read and interpret written information; Speaks clearly and
persuasively in positive or negative situations; Listens and gets clarification;
Responds well to questions; Demonstrates group presentation skills; Participates
in meetings.
 Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve
and promote quality; Applies feedback to improve performance; Monitors own work
to ensure quality.
 Quantity – Meets productivity standards; Completes work in timely manner; Strives
to increase productivity; Works quickly.
 Adaptability – Adapts to changes in the work environment; Manages competing
demands; Changes approach or method to best fit the situation; Able to deal with
frequent change, delays, or unexpected events.
 Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity
for cultural differences; Promotes a harassment-free environment.
 Ethics – Treats people with respect; Keeps commitments; Inspires the trust of
others; Works with integrity and ethically; Upholds organizational values.
 Professionalism – Approaches others in a tactful manner; Reacts well under
pressure; Accepts responsibility for own actions; Follows through on commitments.
 Safety and Security – Observes safety and security procedures; Determines
appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses
equipment and materials properly.
 Attendance/Punctuality – Is consistently at work and on time; Ensures work
responsibilities are covered when absent; Arrives at meetings and appointments
on time.
 Dependability – Follows instructions, responds to management direction; Takes
responsibility for own actions; Keeps commitments; Commits to long hours of work
when necessary to reach goals. Completes tasks on time or notifies appropriate
person with an alternate plan.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
 Read and understand complex blueprints
Education
 High school diploma or GED, and up to four years work experience.

Communication Skills
 Ability to communicate simple facts with courtesy and clarity.

Mathematical Skills
 Ability to utilize geometry to solve machinery (i.e. engineering) problems.

Reasoning Ability
 Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists.
 Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule
form.

Computer Skills
 Must be proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
 Must be proficient in interpreting a variety of instructions furnished in written, oral, diagram, or
schedule form.

Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
The employee must occasionally lift and/or move up to 25 pounds.
Additional physical demands:
 While performing the duties of this Job, the employee is regularly required to sit;
use hands to finger, handle, or feel and talk or hear.
 The employee is occasionally required to stand; walk and stoop, kneel, crouch,
or crawl.

Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
 The noise level in the work environment is usually loud.
 In this position you will be exposed to following Environment conditions:
 Wet or humid conditions (non-weather)
 Work near moving mechanical parts.