A couple of months after purchasing my new Surefire E1L Outdoorsman, I noticed that the tailcap pushbutton switch was making a strange noise every time I pressed, unlike all of my other SureFire lights that make no strange noises and are very solid. So I called SureFire Customer Service, and they were more than happy to send me out a new one to see if it would correct the problem, which it did. There was no hassling me about where I bought the light, if I had the receipt—nothing. They just asked for my name and address and very quickly shipped me a new tailcap. Quite simply, an outstanding product and legendary customer service.
Thank you very much for standing behind your product. I love all of my SureFire flashlights.
San Carlos, CA