30-Day Money-Back Satisfaction Guarantee
If any purchase fails to meet your complete satisfaction, for any reason, you may return it or exchange it within 30 days of receipt of your shipment. Product must show no signs of damage or abuse. See below for return instructions on returning a product for a refund.
Problem with a SureFire product?
First visit our Product Problem or Technical Question page to see if can be quickly resolved.
Get a free replacement part — fast
We replace some parts that occasionally fail -- for whatever reason -- for free as a service to our customers. To see if your part is listed, click here.
Return a product for repair or replacement
To return a SureFire product for repair or replacement, you must first fill out our Product Problem form. If the problem cannot be resolved, we will provide instructions for returning the product.
Return a product for a refund
To return a product for a refund, call our Customer Service Department at 800-828-8809 to receive a Return Merchandise Authorization (RMA) number and instructions.Refund Terms Product must have been bought within the last 30 days and show no signs of damage or abuse. You will receive a credit via your original method of payment. Monetary refunds and/or product exchange will only be granted on items purchased directly from SureFire. After we receive your item, please allow 10 - 14 business days for processing and issuance of credit. Please note that we can only refund shipping costs for an error on our part. If you used a promotional code to pay for any part of any item you are returning, you will receive a credit refund for only the amount charged to your card.